PRIVACY POLICY

Privacy Policy for Little Luminaries
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from littleluminaries.com.au (the “Site”), powered by Shopify.


What We Collect

When you visit our Site, we automatically gather some details about your device, like your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages you view, how you found us (such as search terms or referring websites), and how you interact with the Site. We call this Device Information.

We collect Device Information using:

  • Cookies – small data files placed on your device, often with a unique identifier. Learn more or how to disable cookies here: allaboutcookies.org.

  • Log files – which track activity on the Site and collect data like your IP address, browser type, internet provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – used to understand how you navigate our Site.

If you make a purchase or try to, we collect certain details like your name, billing/shipping addresses, payment info (including credit cards, PayPal, Apple Pay or Google Pay), email address, and phone number. This is called Order Information.

If you sign up to receive magical updates, promotions or inspiration, we may use your email for marketing (you can opt out at any time).

When we say Personal Information, we’re talking about both Device Information and Order Information.


How We Use Your Info

We use your Order Information to:

  • Process and fulfill your orders (including payments, shipping, and order confirmations)

  • Communicate with you about your purchase

  • Check orders for potential fraud

  • Share updates, news, and offers if you’ve told us you’d like to receive them

We use your Device Information to:

  • Monitor for fraud and suspicious activity (especially IP addresses)

  • Improve your experience on the Site

  • Understand how people find and use our Site (using tools like analytics)


Sharing Your Information

We may share your Personal Information with trusted third parties to help us run our Site and store. For example:

  • Shopify powers our store. You can read Shopify’s privacy policy here: Shopify Privacy Policy.

  • We use Google Analytics to understand how customers use our Site. Learn more here and opt-out here.

We may also share information if required to do so by law (for example, to respond to legal requests) or to protect our rights.


Advertising & Marketing

We may use your info to share products or offers we think you’ll love through targeted advertising.
You can learn more about how this works at the Network Advertising Initiative.

To opt out of targeted advertising:


Do Not Track

Please note, we don’t change our data collection or usage based on "Do Not Track" signals from your browser.


Your Rights (EU & UK Customers)

If you're based in Europe or the UK, you have the right to access the personal info we hold about you and ask that it be updated, corrected, or deleted. Just contact us using the details below.

Please note that your data will be processed outside of Europe, including in Canada and the United States, to fulfill orders and support our business operations.


Keeping Your Info

We’ll keep your Order Information unless you ask us to delete it.


Updates

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be here on our Site.


Contact Us

For questions, concerns, or to request changes to your data, please email us at:
hello@inspireherquest.com.au