Where real world expertise meets childhood magic.

Little Luminaries was born from two educators who spent decades watching something change in the hearts of children.

Between us, Deb, a Child Wellbeing and Social Emotional Learning Specialist, and Sandra, a Behaviour Support Specialist, Teacher and Education Leader, have spent a combined over 60 years supporting children, families and schools.

We’ve sat with kids in classrooms, counselling rooms, playground conflicts, friendship tears, anxious mornings, confidence dips, and those beautiful breakthrough moments where a child finally believes in themselves.

Over time, we began to notice a pattern we couldn’t ignore.

Childhood Was Becoming Harder. Faster. Earlier.

We saw a steep rise in:

– anxiety and low confidence
– friendship struggles
– emotional overwhelm
– difficulty self regulating
– fear of making mistakes
– kids “checking out” when things got hard

And we saw it happening younger and younger, especially as children moved into early high school and puberty began.

At the same time, imagination and play, once strong protective factors, were fading.

-Screens were replacing stories.
-Scrolling was replacing creativity.

Kids were wired, overwhelmed, overstimulated… and under supported emotionally.

And parents?
They were trying their best in a world that doesn’t slow down.

-Busy.
-Stretched.
-Worried they were getting it wrong.
-Craving support that didn’t feel clinical, complicated or time consuming.

We saw it every day. We felt it.
And we knew something needed to change.

We Had One Big Question:

“How can we give families the emotional tools they need…in a way that feels gentle, magical, simple and accessible?”

The answer came from where all good stories begin, childhood imagination.

Why Mystical Mail?

The Magical Realm and its guardians have always held a special kind of mystery, soft, kind and a curious wisdom that children instinctively trust. They speak gently. They teach in stories. They help children feel seen.

We knew that if a child heard from the magical friend each month, the experience would become:

✔ a safe guide
✔ a trusted voice
✔ someone who understands feelings
✔ a friend through big emotions

And children listen differently when something feels magical.

Why Social Emotional Learning (SEL)?

Because emotional skills don’t just “appear.”

-They’re taught.
-Reinforced.
-Practised over time.

So we built Little Luminaries around six core pillars:

1. Confidence & Self-Belief
   
2. Friendships & Communication
   
3. Emotional Intelligence & Big Feelings
   
4. Critical Thinking & Decision-Making
   
5. Bravery, Courage & Self-Worth
   
6. Mindfulness, Calm & Resilience
   

Each month teaches one skill, gently, playfully, effectively.

Why Letters?

We combined everything we know works:

✨ Story for connection and understanding
✨ A physical item arriving for grounding and emotional regulation
✨ Affirmations for inner voice & identity
✨ Mini challenges for confidence through action
✨ Bedtime stories for emotional processing before sleep
✨ Parent guides for real life support at home

It’s the bridge between expert psychology and childhood wonder.

Why Parents Love It

Parents tell us Little Luminaries feels like:

✔ “a quiet moment of connection in the chaos”
✔ “support I didn’t even know I needed”
✔ “teaching emotional skills without meltdowns”
✔ “a ritual that brings calm into our home”
✔ “a magical way to help my child believe in themselves”

And every month, the magic grows a little stronger.

Why We Created Little Luminaries

We created Little Luminaries because we’ve seen what happens when children don’t have emotional tools early enough, especially in early high school when big feelings, hormones, comparison and pressure hit all at once.

We want kids to go into that next stage with:
✨ confidence
✨ resilience
✨ self-worth
✨ emotional language
✨ tools for calm
✨ the ability to navigate friendships
✨ the belief that they can handle hard things

And we want parents to feel:
✨ supported
✨ capable
✨ less overwhelmed
✨ more connected to their child
✨ empowered with real life tools

Because raising emotionally strong kids shouldn’t feel impossible, and learning emotional skills shouldn’t feel heavy.

It can feel:
✨light.
✨Gentle.
✨Magical.
✨And joyful.

This Is Our Heart. Our Purpose. Our Why.

- To help children flourish.
- To help parents feel supported.
- To bring back imagination, connection and story.
- To give families emotional tools before life really tests them.
- To make childhood feel magical, not rushed.
- And to remind little humans (and their grown-ups)…

✨ They are brave.
✨ They are capable.
✨ They are never alone.

Welcome to Little Luminaries.

Where emotional wellbeing is wrapped in magic, and every month helps your child shine a little brighter.

Privacy Policy for Little Luminaries
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from littleluminaries.com.au (the “Site”), powered by Shopify.

What We Collect

When you visit our Site, we automatically gather some details about your device, like your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages you view, how you found us (such as search terms or referring websites), and how you interact with the Site. We call this Device Information.

We collect Device Information using:

• 
  Cookies – small data files placed on your device, often with a unique identifier. Learn more or how to disable cookies here: allaboutcookies.org.
  
• 
  Log files – which track activity on the Site and collect data like your IP address, browser type, internet provider, referring/exit pages, and timestamps.
  
• 
  Web beacons, tags, and pixels – used to understand how you navigate our Site.
  

If you make a purchase or try to, we collect certain details like your name, billing/shipping addresses, payment info (including credit cards, PayPal, Apple Pay or Google Pay), email address, and phone number. This is called Order Information.

If you sign up to receive magical updates, promotions or inspiration, we may use your email for marketing (you can opt out at any time).

When we say Personal Information, we’re talking about both Device Information and Order Information.

How We Use Your Info

We use your Order Information to:

• 
  Process and fulfil your orders (including payments, shipping, and order confirmations)
  
• 
  Communicate with you about your purchase
  
• 
  Check orders for potential fraud
  
• 
  Share updates, news, and offers if you’ve told us you’d like to receive them
  

We use your Device Information to:

• 
  Monitor for fraud and suspicious activity (especially IP addresses)
  
• 
  Improve your experience on the Site
  
• 
  Understand how people find and use our Site (using tools like analytics)
  

Sharing Your Information

We may share your Personal Information with trusted third parties to help us run our Site and store. For example:

• 
  Shopify powers our store. You can read Shopify’s privacy policy here: Shopify Privacy Policy.
  
• 
  We use Google Analytics to understand how customers use our Site. Learn more here and opt-out here.
  

We may also share information if required to do so by law (for example, to respond to legal requests) or to protect our rights.

Advertising & Marketing

We may use your info to share products or offers we think you’ll love through targeted advertising.
You can learn more about how this works at the Network Advertising Initiative.

To opt out of targeted advertising:

• 
  Facebook
  
• 
  Google
  
• 
  Bing
  Or, visit the Digital Advertising Alliance.
  

Do Not Track

Please note, we don’t change our data collection or usage based on "Do Not Track" signals from your browser.

Your Rights (EU & UK Customers)

If you're based in Europe or the UK, you have the right to access the personal info we hold about you and ask that it be updated, corrected, or deleted. Just contact us using the details below.

Please note that your data will be processed outside of Europe, including in Canada and the United States, to fulfill orders and support our business operations.

Keeping Your Info

We’ll keep your Order Information unless you ask us to delete it.

Updates

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be here on our Site.

Contact Us

For questions, concerns, or to request changes to your data, please email us at:
hello@littleluminaries.com.au

 

Welcome to Little Luminaries!

This website is operated by Little Luminaries. Throughout the site, the terms “we”, “us”, and “our” refer to Little Luminaries. By using our website (lilleluminaries.com) or making a purchase, you agree to the terms below—so please read them carefully.

These Terms of Service apply to everyone who uses our site, including browsers, customers, vendors, and contributors. If you do not agree to these terms, we kindly ask that you do not access or use our website or services.

We may update these terms from time to time. Your continued use of our site means you accept any changes. The most current version will always be available on this page.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to bring a little magic to your doorstep.

1. Online Store Terms

By using our site, you confirm that you are at least the age of majority in your region, or have permission from a parent or guardian to use the site and make purchases.

You agree not to use our products for any illegal or unauthorised purposes. You also agree not to transmit anything harmful (like viruses or malicious code).

Any violation of these terms may result in a termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

Please be aware that while we take great care to protect your information, certain non-sensitive content (excluding payment details) may be transmitted over networks in an unencrypted form.

You agree not to copy, sell, or exploit any part of the site or our services without written permission.

3. Information Accuracy

We try our best to provide accurate, up-to-date info, but we’re human and sometimes things might not be perfect. Information on the site is general in nature and shouldn’t be your only source for decision-making.

We’re not obligated to update site content, but we may change or remove it at any time.

4. Service and Price Changes

Prices may change without notice.

We reserve the right to modify or discontinue any part of our services at any time. We won’t be held liable for any changes, price adjustments, or discontinuation.

5. Products and Services

Some items are available exclusively online and may be limited in quantity. Returns or exchanges are subject to our Return Policy.

We make every effort to display product images and colours accurately, but we can’t guarantee your screen will reflect this perfectly.

We reserve the right to:

• Limit product sales to specific people, locations, or groups
  
• Limit product quantities
  
• Change product descriptions or prices at any time
  
• Discontinue products
  

We can’t promise every product or service will meet your expectations, but we’re always working to improve.

5B. Promotions, Discounts & Sale Terms

From time to time, we may offer discounts or promotions for a limited period. These:

• Can be changed or cancelled at our discretion
  
• Must be applied at checkout (we can't add them retrospectively)
  
• Cannot be combined with other offers unless stated
  
• May require a minimum spend (after discounts) to qualify for free shipping
  
• Are valid for one use unless otherwise specified
  
• Apply while stock lasts (for gift with purchase promos)
  

5C. Pre-orders

If your order contains a pre-order item, all items in your order will ship together when the pre-order stock arrives. If you need in-stock items sooner, please place a separate order.

6. Billing & Account Info

We reserve the right to limit or cancel any order. This might include orders using the same address, payment method, or customer account.

If we make changes to your order, we’ll try to contact you using the email or phone number you gave us.

You agree to give us accurate, current billing and contact details and to keep them up to date.

7. Optional Tools

We may offer access to third-party tools “as is”—without warranties or guarantees. You use them at your own discretion.

If we introduce new tools or features in future, they will also be subject to these Terms of Service.

8. Third-party Links

Our website may include links to third-party websites or services. These are provided for your convenience, but we aren’t responsible for their content, practices, or accuracy. Please read their policies before engaging in any transactions.

9. User Feedback & Submissions

If you send us ideas, suggestions, photos, or comments—whether we asked for them or not—you agree we can use them however we like, without needing to credit or compensate you.

We may remove content we feel is offensive, unlawful, or violates these terms—but we’re not required to monitor or edit user content.

Your comments must not violate any third-party rights, be misleading, or contain harmful material. You are solely responsible for what you post or share.

If you have any questions, feel free to reach out to us at hello@littleluminaries.com.au

 

Shipping & Returns
Sending Magic Your Way ✨

At Little Luminaries, we lovingly prepare and ship all orders from Australia. Below you'll find everything you need to know about how your parcel travels from our hands to your home, whether you're just around the corner or across our country.

🌏 International Orders & Customs

We do not currently ship internationally.  

🚚 Dispatch & Shipping Times

We ship parcels Wednesday & Friday , with collections between 12–1pm AEST.

You’ll receive tracking via email once your order is on its way. Please double-check your shipping address at checkout (especially if using ShopPay), as we can’t take responsibility for incorrect or outdated addresses.

✨ Need It Fast?

• Express Shipping (Australia): $19.95 AUD
  Please note: this speeds up delivery, but not production time—please still allow 3–5 business days for your item to be made.
  

🇦🇺 Domestic Shipping (Australia)

• All orders are shipped via Australia Post.
  
• Tracking is provided on all parcels.
  
• Delivery times vary by region.
  
• We are not responsible for any postal delays, but we’re happy to assist you in contacting Australia Post if needed.
  

💸 Currency

All prices on our website are listed in Australian Dollars (AUD). You can switch to your local currency using the dropdown on our site, but the final checkout will process in AUD.

📬 Unclaimed Items

Keep an eye on your tracking! If your parcel is returned to us because it wasn’t claimed:

• You will be refunded minus the original and return shipping costs.
  
• If your order qualified for free shipping, we will deduct a standard $15 shipping fee from the refund.
  

🌍 Duties, Taxes & Customs

Every country has different rules. It is your responsibility to know whether taxes or duties apply to your order.

If you refuse to pay taxes or duties and your parcel is returned:

• Shipping and return shipping costs will be deducted from your refund.
  
• Refunds are only given if the product is returned to us in its original condition.
  

💫 Returns & Damaged Items

We hope you love your order! Because our products are made-to-order, we do not offer returns for change of mind or incorrect information provided during checkout.

If there’s an issue with your order on arrival (damaged, incorrect, or faulty), please contact us within 5 days of receiving your parcel at hello@littleluminaries.com.au We’ll be happy to resolve the issue with a refund or exchange.

💫 Returns & Damaged Items

We hope you love your order! Because our products are made-to-order, we do not offer returns for change of mind or incorrect information provided during checkout.

If there’s an issue with your order on arrival (damaged, incorrect, or faulty), please contact us within 5 days of receiving your parcel at hello@littleluminaries.com.au We’ll be happy to resolve the issue with a refund or exchange.

About Mystical Mail

What is the Mystical Letters?

Mystical Mail Letters is a magical monthly letter service where children receive enchanting letters from the Mystical Realm. Each letter is designed to spark imagination, encourage emotional growth, and bring a little wonder into their world. A new character appears each month adding to the anticipation and the gentle lesson based on our 6 pillars of Emotional and social learning is woven magically into the letter.

How does it work?

-Once payment is Made (once off- no ongoing subscription) Your Free welcome letter is posted within 3 business days

- Each month, for the length of your selected journey your child receives a beautifully written letter from a magical friend delivered in a personalised envelope.

-The letter shares magical stories, gentle lessons, and uplifting messages to nurture creativity and confidence.

Is the letter personalised to my child?

While the letter itself is not addressed to your child by name. The envelope will be personally addressed to them, making it a truly magical experience when it arrives! if you want a truly magical experience our top tier The Enchanted Experience, available to only 20 families per annum includes a personalised letter and magical gifts each month

What age groups are the fairy letters designed for?

Our letters are currently available for: 3 - 12- Younger children will need more support in reading the letter.

What is included in my Purchase?

• When you purchase, your child will immediately receive a special introduction letter from the mystical Realm introducing them to the experience, and all subsequent letters will be sent out on the 15th of each month.
• We have 3 tiers available for a varied experience and to suit your families needs
  -Whispers From the Realm - Letter and personally addressed envelope each month of the journey.
  - Words of Magic - Letter and affirmation card to accompany the letter from the mystical friend who has written to them that month
  -The Enchanted Experience- A fully personalised experience with your child name written within the letter, accompanying affirmation card and magical gifts to collect.
  

Can I gift a Letter Experience?

Absolutely! You can purchase a letter journey as a special gift . You can pop the details of who it is from when ordering and we will let them know it's from you.

Can siblings share a Letter Journey?

Yes, many families choose this and we will address the letters to a family or a group of children. Just let us know how you would like your letter journey addressed during purchase.

Delivery & Access

When will my child receive their first letter?

-When you commence your letter journey, your child will immediately receive a special introduction letter, and all subsequent letters will be sent out on the 15th of each month.

-Physical Letters: Posted out on the 15th of each month or the next business day.

What if my letter hasn’t arrived?

Please allow a few extra days for postal deliveries, as times may vary. If you still haven’t received your letter, contact us, and we’ll ensure a replacement is sent.

How can I make the Mystical Mail letter experience even more magical for my child?

-Read the letter together and discuss its themes.

-Encourage your child to draw or write about their letter.

- Discuss with them the gentle message within the letter. This is the important connection and learning moment for children where they are learning without it feeling like a lesson.

-Little Luminaries  fridge magnet can create a special fairy mail spot where they can keep their letters safe.

Still Have Questions?

We’re happy to help! Contact our Support Team via our contacts page  ✨